HELL0
PLEASE CALL ME MEGANNE.
MARGARET THOMPSON.
SENIOR MANAGEMENT OPERATIONS PROFESSIONAL.
STRATEGY INTO ACTION
I lead teams to be more streamlined through aligning strategy, connecting an optimized organization, improved processes and leverage technologies to ensure success.
I promise, I will have honest conversations, learn something new everyday, invest in new ideas that matter, and challenge for better. I stand for equity, believe in people, drive results and consistently deliver.
ACCOMPLISHMENTS
Reset global integrated retail marketing's email structure and process, aligning ownership across 6 newly created teams.
DIGITAL EXPERIENCE
Created and matured a team of 29. Aligned roles to new job descriptions, equalized pay and established leadership structure, stabilizing employee turnover.
TEAM LEADERSHIP
Managed a $24M brand campaign on-time and on-budget, while building documentation for a program and project management technology system.
STRATEGIC INITIATIVE
MY FORMULA
LEVERS TO MOVE WORK FORWARD
LEADERSHIP ALIGNMENT
Critical to the success of large transformational programs to small initiatives is an alignment on a shared vision and results.
I use a high level of communication and diligence across all stakeholders in securing a commitment prior to activating the work.
OPERATIONAL PLANNING
Synergy between a long-term three year strategic plan and short-term one year operational plan strengthens performance. The how to the why.
These plans work together as guideposts and I use them with my team in order to set business priorities and goals.
FINANCIAL MODELING
A great planning tool takes the guesswork out of what is possible.
I use modeling to test various scenarios, calculate the cost of initiatives, define appropriate budgets, allocate resources and assess trends.
TEAM LEADERSHIP
Having a great team starts with the leader. Highly functioning teams are my greatest vehicle for operational excellence and innovation.
I serve my teams, elevating individuals with the power of their voice and aligning work that gives them personal value.
PROCESS IMPROVEMENT
The foundation to every business, team and deliverable is to have an efficient and repeatable process, while always keeping an eye towards flexibility.
At times of change, I have found current processes benefit from a critical review to assess new technology and streamline opportunities.
PORTFOLIO MANAGEMENT
Successful implementations rely upon excellent program and project management and governance.
I evaluate and oversee end-to-end execution across multiple parallel program workstreams, utilizing a portfolio approach including risk management, conflict resolution, and dependency management.
CHANGE MANAGEMENT
It is critical to address both external changes and internal changes with the same degree of care and custody.
Change management is critical to growth and stability and a constant process in every organization. I leverage this skill to ensure the team and delivery stay healthy.
VENDOR MANAGEMENT
A base skill of all operational or program efforts is developing relationships and managing external partners.
I navigate legal, purchasing, and value propositions to ensure quality and fiscal alignment. Successful delivery depends on establishing mutually beneficial partnerships.
my DELIVERABLES
TEAM
LEADERSHIP
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Cultural assessments
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Shared purpose & imperatives
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Standards & policies
OPERATIONAL PLANNING
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Business metrics (KPI's)
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Budget plan & forecast
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Multi-year roadmap
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30/60/90 day goals
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RACI model
PORTFOLIO MANAGEMENT
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Gap analysis
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Governance structure
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Project plan
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Project standards & governance
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Resource & capacity plan
PROCESS IMPROVEMENT
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Cross-functional workflows
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Current state assessment
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Process development
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Workshop design
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Requirements documentation
MY JOURNEY
NIKE LEADERSHIP
2019 - 2021
GLOBAL MARKETING
STRATEGY, PLANNING & OPERATIONS
HEAD OF
PRODUCT OPERATIONS
Built a new functional area to improve product management for marketing's use across North America and global brand marketing addressing $57M of brand risk. On track to reach stated goal of $8M in savings over a 3-year period by targeting product waste, over-ordering, visibility to on hand inventory, labor utilization, product loss, brand protection and sustainability.
2016 - 2018
GLOBAL MARKETING
STRATEGY, PLANNING & OPERATIONS
SENIOR DIRECTOR
INTEGRATED RETAIL MARKETING
Promoted to Senior Director to lead operational and change management efforts, evolving the business from separate wholesale, direct and digital marketing teams into one integrated retail marketing team of 98. Established new structure, process, technology, and rhythms to connect day-to-day work across 5 teams.
2013 - 2016
GLOBAL MARKETING
STRATEGY, PLANNING & OPERATIONS
CHIEF OF STAFF
DIRECT TO CONSUMER
Infused new dimensions of service and connections across the company, during a time of initial change from a wholesale to a direct company. Drove companywide leadership & cross-functional monthly meetings to deliver financial and seasonal readiness.
meganne.thompson@gmail.com
1-503-869-8124
This website is a collection of my experiences that have built a strength in being a flexible problem solver. Regardless of the industry there is a repeatable process and formula for success that can be applied to many areas including business planning, program management and operations.
I am so excited for the next chapter in my career; leading new ways forward. I'd love to connect with you.
2018 - 2019
GLOBAL MARKETING
STRATEGY, PLANNING & OPERATIONS
SENIOR DIRECTOR
SPECIAL PROJECTS
Recruited to lead the development of strategic operations models. Challenged with a changing global organization from category and functions to one marketing organization delivering on a digital first strategy. Built an agile team of like-minded experts to prototype, test, and iterate big picture processes to evolve marketing’s ways of working.